Minor-ailment care platform · Ontario

Online minor-ailment care, prescribed by your pharmacist.

RxAI lets your pharmacy offer asynchronous minor-ailment assessments. Patients complete a guided interview from home for eligible Ontario minor ailments; your pharmacist reviews each case from a queue and prescribes. The AI does the intake — you make every clinical call.

Join the pilot list How pharmacists stay in control

Pharmacist signs every decision Software never prescribes Audit-ready records

RxAI pharmacist console: a UTI case review showing the patient interview transcript, a 7-of-7 eligibility checklist, a 92% confidence score, and Approve, Edit Rx, and Refer out actions. — *app.rxai.health/console · case review*

Workflow

Built around pharmacist authority, not automation shortcuts.

Patient starts online

Patients answer structured questions for eligible Ontario minor ailments on their own time — no appointment, no phone tag.

Safety gates run first

Emergency symptoms, out-of-scope answers, and referral triggers stop the workflow before it ever reaches your queue.

You review the case

You see the full history, the eligibility evidence, the algorithm's reasoning, and a suggested therapy — all in one place.

You sign the decision

You approve, edit, or refer. Your signed decision is the prescribing act. Nothing is prescribed until you say so.

Safety & control

You stay in control, and safety is built into the workflow.

RxAI is a scribe and an assistant, not a decision-maker. We designed it assuming the AI can be wrong — so the system prepares the work, surfaces its reasoning, and leaves every clinical decision to you.

RxAI (software)

Does the preparation

Interviews the patient with structured, guideline-based questions
Flags emergency and red-flag symptoms for referral
Checks eligibility against Ontario minor-ailment scope
Drafts a suggested assessment and shows its reasoning
Assembles a complete, organized case file
Generates the documentation for you to review

You (the pharmacist)

Make the decision

Review the full case and the AI's reasoning
Apply your clinical judgment and patient knowledge
Edit or override any suggestion — freely
Approve, adjust, or refer the patient
Sign the prescribing decision under your licence
Counsel the patient and own the outcome

RxAI literally cannot complete a case without a pharmacist. There is no “auto-approve.” If you are not in the loop, no prescription exists.

When the AI isn't sure, it says so

Cases that score below the confidence threshold are flagged loudly, the gaps are spelled out, and approval is locked until you explicitly confirm you have reviewed it and accept responsibility. The guardrail is the default, not an afterthought.

Missing answers and borderline criteria called out by name
Approve button disabled until you confirm review
Your confirmation is logged with the decision

RxAI low-confidence case: a banner reads 'Low confidence — extra review required', the eligibility checklist shows unanswered items, and the Approve button is locked until the pharmacist confirms they take responsibility for prescribing despite the gaps. — *app.rxai.health/console · low-confidence case*

No autonomous prescribing

The software cannot issue a prescription. Only an authenticated pharmacist action creates the prescribing act. Full stop.

Constrained suggestions

Therapy suggestions are limited to an approved Ontario minor-ailment allowlist. The AI cannot wander outside scope.

Red flags routed out first

Emergency and out-of-scope presentations are referred before review, so your queue holds genuine minor-ailment cases.

Transparent reasoning

Every suggestion shows its algorithm trace and the eligibility evidence behind it. You verify — you don't have to trust a black box.

Audit-ready records

Every step is logged and each signed assessment is retained — clear documentation that protects you and the patient.

Privacy-conscious by design

Built with Canadian health-privacy expectations (PHIPA) in mind, with access controls and complete audit logging.

For pharmacy partners

What RxAI does for your pharmacy.

Designed for independent and small-chain pharmacies that want a simpler way to handle eligible minor-ailment requests — without adding appointment overhead or hiring.

Every funded assessment, tracked

Ontario funds pharmacist minor-ailment care. RxAI keeps your claims, payments, and per-case earnings in one view, synced to the OCP claims system — so you can see exactly what the program is worth to your pharmacy.

Submitted, paid, and held amounts at a glance
Per-case and per-ailment breakdown with OCP codes
Export to CSV for your bookkeeping

RxAI claims and earnings dashboard: summary tiles for submitted, paid, and held amounts plus average per case, and a table of recent claims with patient, ailment, status, OCP code, and amount. — *app.rxai.health/console · claims & earnings*

Capture more minor-ailment assessments Serve patients who would otherwise go to a walk-in clinic — or go nowhere — and bill the funded assessment.

Minutes, not appointments The clinical thinking is gathered before you open the case. A focused review takes a few minutes instead of a full consult slot.

No new appointment overhead Patients complete intake on their own time. You work from a queue between scripts — no phone tag, no waiting-room backlog.

Documentation that protects you Structured, signed records for every decision, with a full audit trail — ready for College or insurer review.

Keep patients with you Convenient access keeps your patients coming back to your pharmacy instead of drifting to competitors or clinics.

Built for independents Made for independent and small-chain pharmacies — not just large banners with dedicated clinical staff.

Straight answers

Your questions, answered plainly.

Does the AI prescribe or practise pharmacy?

No. RxAI gathers information and prepares a case. No prescription exists until you, a licensed pharmacist, review and sign it. The software has no prescribing authority and cannot act on its own.

Is this trying to replace pharmacists?

The opposite. RxAI removes the intake and paperwork burden so your time goes to the clinical decision and patient care that only a pharmacist can provide. The product cannot function without a pharmacist in the loop — you are the point of it, not a step we are trying to remove.

What if the AI gets something wrong?

You see the full reasoning and evidence and can edit or override any suggestion freely. Suggestions are limited to an approved therapy allowlist, and red-flag symptoms are routed out before they reach you. The judgment is always yours — the AI never has the final word.

Am I taking on more liability?

Every decision is yours to make, and every decision is fully documented with a signed assessment and a complete audit trail — typically stronger, more defensible documentation than a rushed verbal consult.

What about patient data and privacy?

RxAI is built with Canadian health-privacy expectations (PHIPA) in mind, with access controls and full audit logging. We are happy to walk pilot partners through our data handling in detail.

What does it cost me to try?

The pilot is intentionally low-commitment. Join the list below and we will walk you through the next step and how RxAI would fit your pharmacy.

Pilot access

Interested in joining the RxAI pilot?

Share a few details and we will follow up with the right next step. We are looking for patients, pharmacists, pharmacy owners, and clinical advisors. No commitment — just a conversation.

See the pharmacist console for yourself
Walk through the safety and audit model
Talk through fit before you commit to anything